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This role will develop, deploy, implement and administer technical support for a set of configuration management tools for the midrange, Intel and desktop environments.

Being part of the team, this a technical role which requires strong analytical and problem solving skills, commitment to customer focus, the ability to work independently and excellent communication skills.

Responsibilities include:

• Provide technical support to owning and performing requests for service, implementing changes and resolving assigned problems
• Maintain detailed knowledge of Team's managed toolset
• Provide expert guidance to Project Managers and toolset implementers/
• Perform research and development of new solutions as required
• Provide capacity planning information
• Report to incidents and requests for information

Required skill set:

• Minimum of 3 years in ITIL
• UNIX and Windows 2003 and 2008
• Automation and Scripting Languages
• Network protocols
• TADDM and ITIC/CCMDB focus

You will also possess good networking skills with vendors and technical specialists and must be willing to work extra hours when required.

Please send your Resume quoting reference number 18862

Please quote Job Reference MELCMC_VS18862 when applying for this role.